Your hosting is backed up automatically with JetBackup. You can restore files, databases and email yourself from cPanel, without needing to contact us.
What's Backed Up
- Your website files
- MySQL databases
- Email accounts and messages
- DNS records, cron jobs and other cPanel settings
Opening JetBackup
- Log in to cPanel (see How to Log In to cPanel)
- Find the JetBackup section
- Choose what you want to restore, for example File Backups, Database Backups or Email Backups
Each backup is listed by date. Choose the date from before the problem happened.
Restore Guides
- How to Restore Files With JetBackup
- How to Restore a Database With JetBackup
- How to Restore Email With JetBackup
- How to Download a Full Backup of Your Account
Keep Your Own Copy Too
Our backups are there to help, but it's good practice to keep your own copy of anything important. Download a full backup now and then, and before big changes. For WordPress, Softaculous can also make a backup before updates. See How to Keep WordPress Updated and Secure.
