How to Update Your Account Details Print

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Keep your details up to date so you get invoices, renewal reminders and important notices about your services.

Changing Your Details

  1. Log in to https://secure.aisweb.com.au
  2. Click Hello, [your name]! at the top right, then Account Details
  3. Update your name, company, address, phone number or email address
  4. Click Save Changes

The Hello menu at the top right of the Client Area

Your email address is also your username for logging in. If you change it, use the new address next time you log in.

Changing Your Password

  1. Click Hello, [your name]! at the top right, then Change Password
  2. Enter your current password, then your new one twice
  3. Click Save Changes

Sending Invoices to Someone Else

To send invoices to your bookkeeper as well as yourself:

  1. Click Hello, [your name]! at the top right, then Contacts
  2. Add a new contact with their name and email address
  3. Under Email Preferences, tick Invoices
  4. Click Save Changes

Email History

To find an email we've sent you, such as a welcome email or invoice, click Hello, [your name]! at the top right, then Email History.


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