How to Create Email Filters Print

Email filters sort incoming mail automatically. For example, you can send newsletters to a folder, delete email from a particular sender, or forward certain messages to a colleague.

Opening Email Filters

1. Log in to cPanel (see How to Log In to cPanel)
2. In the Email section, click Email Filters
3. Click Manage Filters next to the email account you want to filter

Creating a Filter

1. Click Create a New Filter
2. Enter a Filter Name, for example "Newsletters"
3. Under Rules, choose what to look for, for example:
   • From contains newsletter@example.com
   • Subject contains Invoice
4. Under Actions, choose what to do:
   • Deliver to Folder: click Browse and pick a folder
   • Redirect to Email: send it to another address
   • Discard Message: delete it
   • Fail with Message: reject it and tell the sender why
5. Click Create

Examples

Move Spam to the Spam Folder

• Rule: Spam Status begins with Yes
• Action: Deliver to Folder > spam

Send Invoices to an Accounts Folder

• Rule: Subject contains Invoice
• Action: Deliver to Folder > Accounts

Testing a Filter

At the bottom of the filters page, under Filter Test, paste in a sample email (starting with lines like From: and Subject:) and click Test Filter to see what would happen.

Changing or Removing a Filter

On the filters page, click Edit or Delete next to the filter.